Contact Us
Effective Date: August 31, 2026
COMPANY NAME:
Yongkang Jiuhuang Technology Co., Ltd.
COMPANY ADDRESS:
Room 12, North Side, First Floor, No. 3 Workshop, No. 28 Jinshan West Road, Dongcheng Subdistrict, Yongkang City, Jinhua City, Zhejiang Province, China
POSTAL CODE:
321300
COUNTRY/REGION:
China
EMAIL:
service@whiskstead.com
CONTACT PHONE:
+1 (201) 852-5627
Contact Whiskstead®
We are here to help with your questions, orders, and product inquiries.
At Whiskstead®, we value every customer experience and aim to provide helpful support for your beauty tools, makeup accessories, and order-related questions.
Whether you need assistance with product information, order status, shipping updates, returns, or other concerns, our customer service team is ready to assist you.
Customer Support
For assistance, please contact us through the following channels:
Email Support
Email:
service@whiskstead.com
For faster assistance, please include:
- Your order number;
- The email address used for your purchase;
- A detailed description of your question or issue;
- Relevant photos or information if applicable.
Phone Support
Phone:
+1 (201) 852-5627
Customer Service Hours
Our support team is available:
Monday–Friday
9:00 AM–6:00 PM PDT
We will respond to customer inquiries during normal business hours.
Order Support
If you need help with an order, please contact us regarding:
- Order status;
- Shipping updates;
- Address concerns;
- Product questions;
- Return requests;
- Refund inquiries.
Please contact us as soon as possible for order-related changes.
Shipping & Delivery Support
For shipping questions, please provide your order number so we can assist you with:
- Shipment tracking;
- Delivery updates;
- Shipping delays;
- Delivery-related concerns.
Orders are shipped from China and are delivered according to the estimated shipping timelines provided in our Shipping Policy.
Returns & Refund Support
If you need to request a return or refund, please contact our customer service team before sending any products back.
Please note:
- Returns require prior approval;
- Approved returns must be shipped within the required timeframe;
- Product condition requirements apply.
For full details, please review our Return & Refund Policy.
Business Information
Whiskstead® is owned and operated by:
Yongkang Jiuhuang Technology Co., Ltd.
Registered Address:
Room 12, North Side, First Floor, No. 3 Workshop, No. 28 Jinshan West Road, Dongcheng Subdistrict, Yongkang City, Jinhua City, Zhejiang Province, China
Postal Code:
321300
Country/Region:
China
Contact Form
You may also contact us through the contact form available on our Website.
When submitting a request, please provide accurate information so we can respond efficiently.
Additional Information
To help us provide better support:
- Please use the email address associated with your order whenever possible.
- Include your order number for order-related requests.
- Allow reasonable response time during weekends, holidays, or periods of high inquiry volume.
Thank you for choosing Whiskstead®. We appreciate your trust and look forward to assisting you.